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Thank you for your interest in Palavino! If you have any questions regarding your order, please consult our customer care center. If you still need help after consulting our help center, you can contact our customer care team by submitting a request ticket here or emailing us at:

Customer Service: palavino@mainfactor.com

All other inquiries: support@palavino.com

Customer Service: (415)-322-0697

When sending us a support request, please include your full name, order number, and any other relevant information to your question. This helps our customer care team answer your request as quickly as possible.

Customer Care Hours: Sun-Fri 9:00 am - 6:00 pm EST

Response times are typically 1-2 business days. 

Palavino LLC

5106 Manning Drive
Bethesda, MD 20814

Interested in a bulk order, gifting ideas, or any other questions for us? Just fill out the linked form and we will get back to you as soon as possible!

For bulk, business, or B2B questions contact: support@palavino.com

For press, contact: alissa@palavino.com

 

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